Article
Citizens’ Assembly on Democratic Expression: Recommendations for Reducing Online Harms and Safeguarding Human Rights in Canada
Released:September 22, 2022
Project: DemX

The Canadian Citizens’ Assemblies on Democratic Expression — three in total and involving more than 90 Canadians who together contributed 6,000 volunteer hours — have examined how the Government of Canada should regulate digital service providers to create a safe environment where Canadians can express themselves and be protected from a range of harms.
The members of the Assemblies have come from communities across Canada. Together, they represent almost every facet of Canadian life. Some are digital natives — spending much of their working and leisure time online. Others are less familiar with the range of online services but are nevertheless concerned with their significance and social impact.
Each Assembly has been unanimous on the need for immediate and far-reaching regulations to curb what they see as the pernicious and largely unconstrained ability of bad actors to exploit, harass, and victimize Canadians online. They express deep scepticism about the sincerity or ability of many digital service providers to take the steps necessary to curb these harms.
At stake in the minds of many members is the future of democracy. This democracy is not an unconstrained, anything goes, free-for-all, but rather a society that upholds the same principles which they believe have made Canada successful — a respect for difference, a belief in human rights, a recognition that there must be reasonable limits to expression in a free society, and the conviction that a good society is one where citizens act responsibly towards one another. This is the final report marking the culmination of a unique effort to bring Canadians closer to the centre of one of the most consequential policy initiatives in a generation.
Articles
Recommendations to Strengthen Canada’s Response to the Spread of Disinformation Online
In our second year, we again invited Canadians to volunteer to advise the Commission on Democratic Expression as well as the federal government on the regulation of digital platforms. In the midst of a pandemic, more than 600 Canadians volunteered to serve and 42 were randomly selected to represent the provinces and territories.
Recommendations to Strengthen Canada’s Response to New Digital Technology and Reduce the Harm Caused by their Misuse
How can we create a vibrant digital public sphere that doesn’t by design expose people to an ocean of baser instincts — much less to hatred and abuse? The Citizens’ Assembly on Democratic Expression explores the question of online harms, as Canadians spend more and more time on the Internet, particularly in the COVID-19 pandemic. These 42 members, randomly selected from a pool of volunteers, who we hope represent the widest possible range of voices and perspectives, come together to provide 33 recommendations that balance the harms of misuse of technology with freedom of speech.
Harms Reduction: A Six-Step Program to Protect Democratic Expression Online
The health of our democracy ultimately depends on citizens having the capacity, willingness and opportunity to participate in our public life. Following nine months of study and deliberations, the Canadian Commission on Democratic Expression has settled on a six-part, made-in-Canada plan to address hate speech and other online harms, while balancing freedom of speech.
Processes, People and Public Accountability
Researchers and reporters documented three forms of harmful online communication during Canada’s 2019 federal election campaign: abuse of individuals, intolerance and hate toward marginalized groups in public online spaces, and an increase in support for hate in private online spaces. In this report, authors Heidi Tworek and Chris Tenove propose a framework to distinguish key dimensions of harmful online communication in Canada, and offer several principles to guide policy development in Canada.
The Legal Aspects of Hate Speech in Canada
As a starting point for further dialogue, lawyer Lex Gill explores the legal tensions and policy questions that have historically animated debates surrounding hate speech in Canada. This report summarizes some of the most significant recent developments, in particular the ways technological, economic and social change have begun to challenge the ways we think about harmful expression.
Public Interest and Media Infrastructures
Today’s media systems include the powerful social media companies that watch, commodify, and manipulate us as they buy and sell our data. Mike Ananny urges a more sophisticated understanding of the privately controlled infrastructures where important decisions are made shaping behaviours, beliefs and online news. These might look like boring, messy, technical places where only engineers work, but regulators need to grasp their complexities and tackle the prevailing secrecy to better protect the public interest.
Science Disinformation in a Time of Pandemic
By drawing parallels to elections, climate change and the anti-vaccination movement, author Christopher Dornan illustrates how disinformation about COVID-19 can pose significant risks for public health, social cohesion and collective trust. Dornan identifies several useful recommendations for citizens, governments and social media platforms to consider to effectively combat disinformation and engage in evidence-based discussion about scientific findings.
