Academy

AI Advantage: Productivity in the Public Service

Offered in partnership with Mila – Québec AI Institute

Learn how to leverage generative AI to support and enhance your workplace productivity.

AI is transforming how we live and work. Generative AI, artificial intelligence that creates new content in response to instructions or prompts, is at the forefront of AI’s productivity promise.

But productivity does not increase simply because teams have access to AI. Real gains come from AI-enabled process engineering and operational excellence, understanding what these technologies can and cannot do, identifying where they can add value, and thoughtfully integrating them into existing workflows.

AI Advantage is a synchronous online workshop offered in partnership with the Public Policy Forum (PPF) and Mila – Quebec AI Institute. Through skills-focused lessons, interactive assignments, and personalized feedback, participants learn how to use generative AI to enhance workplace productivity and embed AI effectively and responsibly into their workflows.

Specifically designed for public servants, this hands-on workshop equips participants with practical skills to connect generative AI tools to real workplace tasks. Recognizing the challenges of navigating rapidly evolving AI technologies, the workshop provides actionable methods for examining existing workflows, identifying appropriate opportunities for AI, and applying generative AI responsibly and intentionally.

Program dates

English edition: October 6 & 8, 2026 – registration coming soon
French edition: Coming soon

Contact us at academy@ppforum.ca to be notified when new dates are released.

A note on guideline compliance

This workshop takes every effort to be aligned with public service guidelines on the use of AI. However, participants are responsible for ensuring compliance within the constraints of their organization and department.

Prior to participating in AI Advantage, for an overview of the basics of AI in the public service, participants are invited to complete “Using Generative AI in the Government of Canada,” offered by the Canada School of Public Service. This course explains the fundamentals of Gen AI use and may help prepare participants with the appropriate base knowledge for the AI Advantage workshop.

Program Cost

$590 per participant (includes customized feedback)
15% discount for Mila / PPF members

Our partner

About Mila

Located at the heart of Quebec’s artificial intelligence ecosystem, Mila – Québec AI Institute is a community of over 1000 researchers specialized in machine learning and dedicated to scientific excellence and innovation. Our mission is to build a global hub of scientific progress that inspires innovation and the growth of artificial intelligence for the benefit of all. The institute is recognized for its expertise and innovation in language modeling, machine translation, object recognition, and generative models.

Since its inception, Mila has focused its mission on core research areas such as health, environment and climate change, and the ethics of AI. The socially responsible development of AI is central to Mila’s mission. As a leader, the institute contributes to social dialogue and the development of applications that will benefit society through collaboration between researchers and stakeholders with diverse expertise who want to harness the potential of AI and advanced technologies to create a better world.

Learn more.

Who should attend

AI Advantage is designed for public servants at all levels of government who want to use generative AI to improve their day-to-day work, while navigating the specific requirements and constraints of the public sector.

The workshop is particularly relevant for public servants involved in tasks such as report and policy writing, data analysis, forecasting, environmental scans, communications, research, and other administrative and knowledge-work activities.

Program highlights

The AI Advantage workshop consists of two modules, lasting two hours each. The time commitment for this workshop is:

Four hours of synchronous online workshop
A maximum of two to four hours for individual assignments
While the time taken for individual assignments may vary due to technical abilities, the assignments are designed to benefit participants at all levels of AI proficiency, and the program offers personalized feedback for learners to improve.

Workshop highlights

Intro to AI for Public Servants: Participants will learn about AI’s capabilities and limitations, and explore generative AI tools that can be leveraged in their work.
Operationalizing AI: Participants will review key tasks undertaken by public servants and explore gen AI technologies that can support their work.
Mapping Workflows for AI: Participants will self-reflect on their work processes, map their workflows to AI capabilities, and assess where AI can add value.
Interactive and Practical Focus: Participants will engage in hands-on exercises designed to practically integrate generative AI tools into their daily tasks. 
Talking to AI and applying AI Tools: Participants will learn how to prompt AI tools and use them to improve processes and efficiency in work tasks. Participants will learn how process improvements and greater efficiency in tasks can increase productivity and contribute to a balanced work culture. 
Evaluation and Personalized Feedback: Participants will receive personalized feedback on their assignments to refine their application of AI tools in their specific work contexts.

Learning objectives

After this workshop, participants will be able to:

Analyze and map their workflow to identify areas where AI can be applied effectively
Implement AI tools to tackle concrete challenges in day-to-day work
Understand how to use AI responsibly in the workplace, in line with AI guidelines of the federal public service
Gain a fundamental understanding of AI’s capabilities and limitations in government
Recognize the importance of data and analytics in improving workplace processes
Leverage AI for ideation and problem-solving

Speakers